FAQs

What happens if I flag a post for misinformation or hurtful content?

Misinformation and abusive content are two of the big issues we’re trying to fight at Atlas. They’re particularly prevalent in the fitness industry, and we want to get rid of them to make it a healthier and happier space. When you flag a post, it comes through to the team at Atlas to review. If it meets the criteria, we will remove it from the platform, and if necessary give the responsible user a formal warning or immediately remove them from Atlas, depending on the severity.

What happens if I report a user for misinformation or hurtful content?

If you report a user, we will take the same steps as we would for reviewing an individual post. We will look at the content itself whether that’s a post, comment, or message, as well as any history of being flagged for misinformation or abuse. Depending on the severity, we can then take a range of actions including formally warning the user or immediately removing them from Atlas.

Can I block individual users but remain searchable?

Absolutely. Our priority at Atlas is making you feel safe in the gym. This goes beyond promoting the more positive side and changing the culture so that everyone feels welcome. It includes ensuring that people feel physically safe and free to train when, where, and how they want. If you wish to block a user for personal reasons, but keep your profile open to searches for training partners, you can absolutely do this.

How do you ensure users remain safe?

Atlas is about Inclusivity - it’s the first of our core values. This means creating an environment where everyone feels safe is at the centre of everything we do, from promoting a culture which encourages people to lift each other up and call out abuse where they see it, to providing features which promote safety and listening to you, our community, to continuously improve and be better tomorrow than we were yesterday.

Why do you ask for gender in the sign-up process?

We ask for gender as some people may wish to restrict their searches for training partners to a specific gender for personal reasons, not least safety. This is the only reason. We don’t use it for any other purposes beyond insight into how well we’re achieving our goal of making the gym more open. This is also why the listed options are Male, Female, Non-Binary, and PTNS. We feel this is the best balance between inclusivity and non-invasiveness, and of course you can choose not to select anything. Ultimately, we want to get more people into the gym and feeling good about weightlifting, regardless of how they identify.